Frequently Asked Questions
Everything you need to know about shopping with Express
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day and overnight shipping options for those who need their fashion fix even faster.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns can be processed via mail or at any of our physical store locations.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit every time.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for those who prefer to buy now and pay later in installments.
Are your materials sustainably sourced?
Express is committed to conscious fashion. Many of our collections feature recycled fabrics and organic cotton as part of our ongoing sustainability initiative.